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Reggie Borges, a Starbucks spokesman, said in a statement that the company tried to balance the scheduling requests of employees, known as partners, with business needs. “No partner is scheduled differently than other partners, or treated differently, separated or disciplined, for their position on or support of union,” he added.
Mr. Borges said Ms. Brisack’s store is regularly forced to close early because of staffing constraints.
The National Labor Relations Board has accused the company of ousting other employees under similar circumstances, including workers at the same store, according to a complaint that the agency filed this spring. Starbucks has denied the accusations, and the case is being litigated before an administrative law judge.
Ms. Brisack said that she had first sought to reduce her availability in February, and then again in May, but that the store had required her to maintain at least three days of availability. This summer, she began calling out of shifts she couldn’t make, she said, but doing so was unsustainable because it forced more work on colleagues and hurt morale.
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